PRIVACY POLICY
Last updated December 18, 2023
This privacy notice for Query Doctor, LLC ("Company," "we," "us," or "our"), describes how and why we might collect, store, use, and/or share ("process") your information when you use our services ("Services"), such as when you:
- Visit our website at http://www.querydoctor.com, or any website of ours that links to this privacy notice
- Engage with us in other related ways, including any sales, marketing, or events
We may update this privacy notice from time to time. The updated version will be indicated by an updated "Revised" date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.
Your data
What Information Do We Collect?
We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.
How Do We Process Your Information?
We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent. We process your information only when we have a valid legal reason to do so.
We do not process sensitive information.
Services
Shared Diagrams
If you choose to share your IndeX-Ray Diagram (IXR) using the "Share" button, then the names and values of the data columns, indexes, any queries (IXR State) are stored. This information is encoded into the URL as a URL hash (e.g. https://querydoctor.com/ixr/#URL). The shortened name comes from a randomly generated sequence of characters, and without knowing the character string it is infeasible to access the data. Only Query Doctor administrators can access this data directly. Obfuscated IP addresses and creation time are stored alongside this data, to enable spam detection.
IXR Visualization
In order to visualize a database and its indexes, your browser sends the IXR State to Query Doctor servers only when the state is shared or imported. There, the IXR State is processed and sent back to your web browser, where they're shown. We will never share your IXR State unless you have created a shared diagram from the IXR State.
Application, web and error logs
Query Doctor keeps web logs, which contain semi-anonymised IP addresses and the generated URL for shared diagrams, but no other personally identifying information. If a user accesses a shared diagram, then the URL is exposed in the web log (as https://querydoctor.com/ixr/#URL) and from this the IXR State can be retrieved. As such, if you share an IXR diagram, your IXR State can in principle be retrieved from the web log of Query Doctor.
Cookies
Query Doctor uses small pieces of information stored on your computer: Cookies and Browser Local Storage. Cookies are only used used with external analytics services (e.g. Google Analytics) to gather statistics on Query Doctor usage and for user authentication. Analytics cookies are only used to help the Query Doctor team plan for future updates and hardware upgrades in order to ensure the site remains stable and responsive. Local storage is used to remember the user's settings and user interface configuration, so that it's available when the user visits the Query Doctor site again.
How Can You Review, Update, or Delete the Data We Collect From You?
If you have questions or comments about this notice, you may email us at legal@querydoctor.com or by post to:
Query Doctor, LLC
5900 Balcones Dr. #100
Austin, TX 78731
United States
Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, change that information, or delete it. To request to review, update, or delete your personal information, please fill out and submit a data subject access request.